Shopping Cart

0 item $0.00

My Cart -

0 item

Order:

  • How do I know my order has been confirmed?

    Once your Order has been logged and payment authorization has been received, the seller confirms receipt of the order and begins processing it.

    You will receive an email containing the details of your order when the seller receives it and confirms the same. In this mail you will be provided with a unique Order ID (eg. OD01202130213), a listing of the item(s) you have ordered and the expected delivery time.

    You will also be notified when the seller ships the item(s) to you. Shipping details will be provided with the respective tracking number(s).

  • What is 'My Account'? How do I update my information?

    Easily access all your account details from the personalized 'My Account' section. You have complete control over your Flipkart account.

    • Manage/edit your personal data like address, phone numbers, email IDs
    • Change your password
    • Track the status of your orders
    • My Account

Payment:

  • How do I pay using a credit/debit card?

    We accept payments made by credit/debit cards

    Credit Cards

    • Visa, MasterCard and American Express credit cards are accepted
    • Keep your card number, expiry date, three-digit CVV number ready (found on the backside of your card)
    • For additional security, you may then need to provide your card's online password (Verified by Visa, MasterCard SecureCode etc)

    Debit Cards

    • Visa, MasterCard and Maestro debit cards are accepted
    • Keep your card number, expiry date (optional for Maestro cards), three-digit CVV number ready (optional for Maestro cards)
    • For additional security, you may then need to provide your card's online password (Verified by Visa, MasterCard SecureCode etc)

Cancellation and Returns:

  • How do I cancel an Order?

    In order to cancel an item in your Order

    • Log into your JewellersParadise account and go to the My Orders
    • Identify the item you want to cancel and click on the 'Cancel' button
    • Indicate the reason for cancellation, choose a mode of refund and confirm cancellation
    • Once your cancellation request is created, we will ensure that the cancellation is processed as soon as possible

    You can cancel your Order online before the product has been shipped. Your entire Order amount will be refunded.

    In case the item you have ordered has been shipped but has not yet been delivered to you, you may still cancel the Order online. Your refund will be processed once we receive the originally ordered item back from the courier.

    Unfortunately, an Order cannot be cancelled once the item has been delivered to you.

If you have any query you can mail us at [email protected]

Get your voucher now.
20% Off For You.
Subscribe to our free newsletter now and get a voucher of 20% off for your next purchase in our Online-Shop.